Shipping policy

At Blastria, we work to make sure your order is processed quickly and delivered safely.

Delivery Time

Our estimated delivery time is usually 6–10 business days after your order has been dispatched.

Delivery times may vary depending on the destination country, local courier availability, customs processing, public holidays, and other factors outside our control.

Order Processing

Once your order is placed, it will be processed and prepared for shipment.

You will receive a shipping confirmation email once your order has been dispatched. This email will include your tracking information when available.

Shipping Carriers

Depending on your country of delivery, your order may be delivered by different shipping partners.

Examples of carriers may include:

  • DHL
  • FedEx
  • UPS
  • DPD
  • Local postal services
  • Regional delivery partners

The exact courier depends on the destination country and the shipping route used for your order.

Tracking Information

Once your order has shipped, you will receive a tracking number or tracking link by email.

Please allow a short time for tracking information to update after the package has been dispatched.

Shipping Countries

We ship to the countries available at checkout.

If your country is not available during checkout, we currently do not ship to that location.

Delivery Delays

While most orders arrive within the estimated delivery window, delays can sometimes happen due to customs, local carrier delays, incorrect address details, high order volume, weather, holidays, or other unexpected events.

If your order is taking longer than expected, please contact us and we will help you check the status of your shipment.

Incorrect or Incomplete Address

Please make sure your shipping address is correct before placing your order.

If an order cannot be delivered because the address is incorrect, incomplete, or the package is not collected, additional shipping fees may apply.

Customs, Duties, and Taxes

Depending on your country of delivery, customs duties, import taxes, or local fees may apply.

Where possible, applicable taxes and shipping costs will be shown at checkout. Any additional import fees charged by local authorities or carriers are the responsibility of the customer, unless otherwise stated at checkout.

Lost or Missing Packages

If your tracking shows that your order has been delivered but you have not received it, please first check with household members, neighbors, your local delivery point, or the carrier. If you still cannot locate the package, contact us by email.